Terms & Conditions

1. Introduction

Welcome to N & G Enterprises Ltd (trading as GB Mindset). These Terms and Conditions govern your use of our website (www.gbmindset.co.uk) and all services including hypnotherapy, coaching, breathwork, relaxation sessions, and events.
By accessing the site or participating in any service, you agree to these Terms. If you do not agree, please refrain from using our services.

 

2. Services Provided

GB Mindset offers the following services:

• 1:1 Cognitive Behavioural Hypnotherapy

• Coaching and psychoeducational support

• Gentle breathwork and relaxation techniques

• Group sessions and events (e.g., Sanctuary Space Sessions)

• Workshops and wellbeing experiences
   

We reserve the right to modify or discontinue services at any time.

​

3. Booking and Payments

• All bookings must be made through our official booking system.

• Payment is required in advance unless otherwise agreed.

• Confirmation will be emailed upon booking.

 

4. Cancellation, Rescheduling & Refund Policy

​

4.1 1:1 Hypnotherapy / Coaching Sessions

• Cancellations or rescheduling 48 hours or more before your session can be moved without penalty.

• Cancellations with less than 48 hours' notice, or failure to attend, will result in the session fee being forfeited.

• Refunds are not provided for completed sessions.

​
4.2 Events & Group Sessions

• All event bookings are strictly non-refundable.

• A refund will only be issued if your space can be filled by another attendee.

• Transfers: You may transfer your space to another event/date (subject to availability).

• If GB Mindset cancels an event, a full refund or transfer will be offered.
   

5. Client Responsibilities

Clients agree to:

• Provide accurate, honest personal and medical information.

• Attend sessions on time and participate fully.

• Understand that hypnotherapy, coaching, breathwork, and relaxation practices are complementary treatments designed to support wellbeing.

• Acknowledge that these services are not substitutes for medical care or mental health treatment, and may work alongside such care where appropriate.

• Seek advice from a GP or mental health professional if advised to do so by the therapist.

​

6. Suitability, Medical Conditions & Contraindications

​

6.1 Medical Disclosure

Clients must disclose any relevant physical or psychological conditions, including but not limited to:

• Epilepsy

• Cardiovascular issues

• Respiratory conditions (e.g., asthma)

• Pregnancy

• Severe anxiety or panic disorder

• Diagnosed mental health conditions

• Recent surgery

• Substance use concerns
   

Certain conditions may require GP or specialist consent before hypnotherapy or breathwork can take place.

​

6.2 Contraindications

Hypnotherapy may be unsuitable for individuals with:

• Psychosis

• Active suicidal ideation

• Severe personality disorders

• Cognitive impairment that limits informed consent

• Acute psychiatric conditions
   

GB Mindset reserves the right to decline or discontinue treatment if it is deemed unsafe or inappropriate.

​

7. Breathwork Safety & Participation

Breathwork provided by GB Mindset is gentle, restorative, and designed for relaxation. It is not trauma-release or holotropic-style breathwork.
 

Clients agree to:

• Participate at their own pace and within their physical limits.

• Inform the therapist of any conditions that may impact safe participation.

• Accept responsibility for monitoring their physical comfort during movement, stretching, or breathwork activities.
   

GB Mindset is not liable for injuries arising from unsafe self-practice or exceeding personal limits.

​

8. Results, Guarantees & Client Participation

• Hypnotherapy, coaching, and breathwork outcomes vary between individuals.

• No specific results can be guaranteed.

• Progress depends on active participation, openness, and commitment.

• GB Mindset does not diagnose, treat, or cure medical conditions.
   

9. Age Policy

• GB Mindset works with adults 18 years and over.

• Work with minors requires written parental or guardian consent and may require a guardian to be present.

​

10. Confidentiality & Safeguarding

 

10.1 Confidentiality

All personal information shared in sessions is confidential.
Exceptions apply only when required by law or where there is risk of harm.

​

10.2 Safeguarding Responsibilities

If concerns arise about:

• your safety

• the safety of someone else

• or safeguarding risks involving a child or vulnerable adult
   

GB Mindset may be obligated to contact appropriate services or authorities.

​

11. Session Recording Consent

Sessions are only recorded with explicit prior consent.
Recordings are stored securely and used solely for professional development, supervision, or training where applicable.
 

12. Intellectual Property

All materials, scripts, worksheets, recordings, content, and resources remain the intellectual property of N & G Enterprises Ltd (trading as GB Mindset). They may not be reproduced, shared, or resold without written permission.

​

13. Limitation of Liability

• GB Mindset is not liable for any direct, indirect, or consequential damages arising from participation in services or events.

• Clients remain fully responsible for their own wellbeing, decisions, and progress.

 

14. Confidentiality

• Any personal information shared during coaching sessions will be kept strictly confidential.

• Exceptions apply if disclosure is required by law or to prevent harm.

 

15. Changes to Terms

We may update these Terms from time to time. The most recent version will always be available on our website.
Continuing to use our services signifies acceptance of any updates.

 

16. Contact Information

N & G Enterprises Ltd (trading as GB Mindset)
Email: support@gbmindset.co.uk
Website: www.gbmindset.co.uk